KM Unit – ART. 26: Grievance Procedure


A. Definition, Eligibility, Consolidation, and Representation 

  1. Definition. A grievance is a claim during the term of this  Agreement that the University has violated a written  provision(s) of this Agreement.

  2. Eligibility. Except, as otherwise provided in this Agreement, a  grievance may be brought to the attention of the Office of Labor  Relations through this procedure by an individual employee, a  group of employees, or by the Union. A grievance may not be  brought through this procedure by the University.

  3. Consolidation. Grievances brought by, or related to, two (2) or  more bargaining unit employees, and multiple grievances by or  related to the same employee, which concern the same incident,  issue, or course of conduct, may upon mutual agreement of the  Employee and Labor Relations Manager and the Union be  consolidated for the purposes of this procedure; provided that  the time limits described in this Article shall not be shortened or  lengthened for any grievance because of the consolidation of  that grievance with other grievances.

  4. Representation. An employee shall have the right to be  represented at all steps of the Grievance Procedure by a person  or persons designated by TEAMSTERS LOCAL 2010. Said  representative shall not be a University employee who has been designated by the University as supervisory, managerial or  confidential. If an employee is represented by the Union, only  one TEAMSTERS LOCAL 2010 representative (i.e., a UC  MERCED employee) and one TEAMSTERS LOCAL 2010  Officer shall participate in the Grievance Procedure.

B. Procedure 

C. Informal Review – Employee’s Immediate Supervisor 

Step 1. The employee must

 submit a written request for an  informal review to their immediate supervisor, or designee.  Within three (3) working days from the request, the immediate  supervisor shall convene a meeting to discuss the grievance. All  parties shall informally attempt a resolution of the matter before  a formal grievance is filed. Informal resolutions, although final,  shall not be precedent setting. If the grievance is not resolved  through informal discussion with the immediate supervisor, the  employee may file a formal grievance as set forth below. 

Attempts at informal resolution do not extend time limits unless  an extension is mutually agreed to in writing by the Employee  and Labor Relations Manager or designee and the employee or  their representative. The Union may file a formal grievance  before the informal step is completed in order to meet the timelines set forth in Section B (2) below and said grievance  shall be held in abeyance until the informal review is completed.  The informal review must be completed within ten (10) calendar  days of the filing of the grievance. 

D. Department Review – Department Head or Designee 

Step 2. A formal grievance initiation must be filed in writing on  a grievance form mutually agreed to by the parties. The Office  of Labor Relations must receive the written grievance within  thirty (30) calendar days after the date on which either the  employee or the Union knew or could be expected to know of  the event or action which gave rise to the grievance or within  fifteen (15) calendar days after the date of the employee’s last  day on pay status, whichever occurs first. Grievances not  presented within the time limits specified in the contract shall be  considered untimely and not eligible for the Grievance or  Arbitration Procedure. 

Formal grievance may be filed by hand delivery, U.S. mail, or  email in the Office of Labor Relations and must be received by  that office within the time periods referenced herein. The date  filed shall be the date received in the Office of Labor Relations.  If a grievance is received outside of normal business hours, the  first following business day will be deemed the filing date. 

During the Step 2 process, the alleged violations stated in the  original grievance may be amended, by mutual agreement. Such  amendment shall be in writing. 

Formal grievance initiations filed by email must be sent to The ‘date of filing’ for emailed  grievance initiations shall be the date received on the University  server, provided that the grievance is received during business  hours. The University shall provide an acknowledgement of the  Union’s grievance, within (2) two business days. 

Formal grievances must set forth: 

  1. The specific section(s) and provision(s) of the Agreement  alleged to have been violated;

  2. The action grieved and how it violated the above mentioned provision(s);

  3. How the grieving employee was adversely affected;

  4. Name of the employee’s representative, if any;

  5. The date(s) of the occurrence of the alleged violation(s);

  6. The date(s) the employee discussed the alleged violation(s)  with their supervisor; and,

  7. The remedy requested. 

The department head or official designee shall review the  grievance and shall meet with the employee(s) and their  representative, to discuss the grievance when the grievance  alleges violations of this Agreement which are not subject to  arbitration (Article 6 – Probationary Period; Article 10 – Training 

& Development; Article 11 – Promotion & Transfer; Article 39  – Union Rights, Section E; & Article 40 – Management Rights).  Within fourteen (14) calendar days after receipt of the  Grievance, the department manager or designee who issues the  decision shall schedule a meeting with the employee. A written  response will be issued to the employee(s) with a copy to their  representative and the Union, within fifteen (15) calendar days  of the meeting with the department head or designee. If the  department’s response is not issued within the established time  limits or if the grievance is not resolved, the grievance may be  appealed to Step 3. 

When the grievance alleges violations of this Agreement which  are subject to arbitration, the parties may mutually agree to  waive Step 2 and proceed to Step 3 if the grievance is not  resolved at Step 1. 

E. Human Resources Review 

Step 3. If the grievance is not resolved at Step 2, an appeal may  be submitted in writing by the employee(s) or their  representative to the Office of Labor Relations. The written  appeal must be received by the Office of Labor Relations within  twenty (20) calendar days of the date on which the written  response to Step 2 was issued or due. 

Formal grievance appeals may be filed by hand delivery, U.S.  mail or email in the Office of Labor Relations and must be  received by that office within the time periods referenced herein.  The date filed shall be the date received in the Office of Labor  Relations. If an Appeal is received outside of normal business  hours, the first following business day will be deemed the filing  date. 

Formal grievance appeals filed by email must be sent to The ‘date of filing’ for emailed  grievance appeals shall be the date received on the University  server, provided that the grievance appeal is received during  business hours. The University shall provide an  acknowledgement of the Union’s grievance, within (2) two  business days. 

  1. Within twenty (20) calendar days of the receipt of the Step 3 appeal, the Employee and Labor Relations Manager, or  designee shall schedule a meeting to discuss the grievance.During the meeting the parties shall discuss information and contentions relevant to the grievance.

  2. The Employee and Labor Relations Manager, or designee  shall issue a written decision within twenty (20) calendar days following the Step 3 meeting. The decision shall be sent to the employee(s) and their representative. A copy of the decision also shall be sent to the Union with a proof of service attached. The date on the proof of service shall constitute the “date of issuance.”

  3. The Union may appeal the grievance to arbitration pursuant  to the Arbitration Article within thirty (30) calendar days of  the date on which the decision was issued or due. The  parties may agree, on a case by-case basis, to attempt  resolution of the grievance through mediation.

F. Waiver. The Employee and Labor Relations Manager, or  designee and the Union Representative may mutually agree in  writing to waive any and all steps of the Grievance Procedure.  Such written agreement must be executed in advance of the  expiration of the specific applicable time limits, i.e., no later than  the last day of the applicable time limit. 

G. Time Limits. Time limits may be extended by mutual  agreement of the parties in writing in advance of the expiration  of the time limits as set forth in Section B.4 above. Deadlines  which fall on a University non-business day will automatically  be extended to the next business day. If a grievance is not  appealed to the subsequent step of the procedure within  applicable time limits, and an extension has not been agreed to,  the grievance will be considered settled on the basis of the last  University written response. Failure by Management to reply to  the employee’s grievance within the time limits specified  automatically grants to the employee the right to process the  grievance to the next level. 

H. Pay Status. Time spent by bargaining unit employees in  investigation of grievances shall be on pay status as follows:

  • A maximum of eight (8) non-cumulative hours per month  will be granted for such activities; and,

  • a. A request for the release time must be made to the  employee’s immediate supervisor at least twenty-four  

(24) hours in advance of the activity. 

  1. Whenever the University and the Union convene a  meeting to mutually resolve grievance(s) during the scheduled work time of an employee who is a grievant or a representative, upon advance request, reasonable release time shall be granted to the employee(s) involved. Employee time spent at these meetings shall be considered as time worked.

  2. When such meetings are convened outside an  employee’s scheduled work time, no employee release  time shall be granted. University employees called as  witnesses at such meetings shall be released from work  with reasonable advance request and granted leave with  pay for reasonable time spent in meetings. The University will make a good faith effort to alter the work hours for grievants and/or stewards who do not work the day shift. Said grievants and/or stewards shall not suffer a loss of regularly assigned shift pay when participating in the Grievance Procedure.

I. Resolution 

Resolution may be agreed upon at any stage of the grievance process.  Prior to the resolution of any formal grievance in the Skilled Crafts  Bargaining Unit, the Union shall be notified. The University and the  Union agree that any resolution of a grievance at Step 2 or thereafter  shall be reduced to writing. 

J. Mediation/Arbitration 

The University and the Union may mutually agree to  mediation/arbitration with an agreed upon arbitrator.